21+ only

myan89 Responsible Gaming — Your Control, Your Choice

Gaming should be fun. On the myan89 platform, you have full access to self-control tools, limit settings, and support services.

At myan89, we put the safety and long-term wellbeing of our players first. Gaming is an enjoyable way to relax, but without control it can lead to financial and personal problems. That is why we provide every player with the tools they need to manage their own budget, time, and behaviour.

The myan89 platform is protected by SSL encryption and operates on a fair gaming system. The self-control tools we provide are available to players at any time, and support is available 24/7 through customer service. Gaming should not be the main activity in your life — it should be a choice.

Responsible gaming means paying attention to how you play, managing your budget, playing for enjoyment rather than to chase losses, and not using gaming as a way to solve life's problems. We strictly enforce the rule that only players aged 21 and above are allowed access.


Tools to Protect Yourself

Use the responsible gaming tools on the myan89 platform to adjust and manage your play.

Deposit Limit

Set a daily, weekly, or monthly cap on how much you can deposit to keep a firm hold on your budget. If you try to deposit beyond the limit you have set, the system will block it immediately.

Session Time Limit

You can set a daily time limit for yourself before you start playing. When the limit is reached, the platform will notify you and temporarily pause your session — a smart way to stay in control.

Temporary Account Suspension (Time-Out)

If you need an immediate break, you can set a Time-Out for anywhere from 24 hours up to 30 days. During this period you cannot play, but you can still view your deposit history and records.

Self-Exclusion

If gambling has become a problem for you, you can request a long-term Self-Exclusion through customer support. Once applied, you cannot request to reopen the account yourself — this is a strong protective measure.

Play History and Loss Limits

You can review your play history and set a Loss Limit on how much you can lose. When the limit is reached, play is stopped automatically — an effective way to keep your losses under control.

24/7 Customer Support

If you have a problem with gambling, want to ask a question, or have decided to self-exclude, you can reach our customer support team via Live Chat 24 hours a day, 7 days a week. Support is available in Burmese.


Warning Signs of Problem Gambling

If you notice the following signs, gambling may no longer be just fun — it may have become a problem. Check yourself here —

When you are spending all available money on gambling without setting a budget

When you feel you must keep playing, one session after another, to try to recover what you have lost

When gambling starts to affect your work, family, or health

When you want to hide the fact that you are gambling and do not want to tell anyone

When you decide to borrow money in order to gamble

When you have decided to stop while playing but find that you cannot


How to Set Limits

You can start using the control tools on the myan89 platform right away by following the steps below.

Log in to your account

Log in securely to your account from the myan89 login page. If you do not have an account yet, contact our customer support team.

Open Account Settings

Go to Account Settings and find the "Responsible Gambling" section to get started.

Choose the Limit You Want

Enter the amount you are comfortable with for deposit limits, play time limits, or loss limits, then save.

Contact Customer Support

If you have trouble changing your settings or want to apply a Self-Exclusion, contact us immediately via Live Chat.


21+ Age Restriction

Only players aged 21 and above are permitted to play on the myan89 platform. This is a firm policy in place to protect our players.

When you register, your age will be verified using your Myanmar National Registration Card. Accounts found to have submitted a false age will be suspended or closed, and any remaining balance will not be withdrawable.

To prevent children or young people under 21 from gambling, parents and guardians are encouraged to enable Parental Control software on their computers and mobile devices.

Ways to Get Help

If you feel that gambling has become a problem — do not hesitate to contact us. We are here to help you in Burmese, one on one.

Live Chat — Available on the myan89 platform 24 hours a day, 7 days a week for instant contact; Burmese language supported

Email — Send your enquiry to [email protected]; we will reply within 24 hours

  Player personal information will never be shared with any third party. There is absolutely nothing to be embarrassed about when reaching out regarding a gambling problem — we welcome you.


Tips for Safer Play

Keep these good habits to ensure gambling stays enjoyable —

  • Set a budget — the amount you have decided to spend — before you play; do not go beyond it
  • If you feel you have been playing for a long time, take a short break — step away for an hour and do something outside
  • Do not play when you are drunk or in an altered state of mind; your judgment may be impaired
  • Do not think you can win back money you have lost — gambling is not a way to make money
  • Let your family and close friends know that you gamble; being open helps you stay in control
  • If gambling no longer feels fun, stop immediately and contact myan89 customer support

Ready to play
safely?

Set up myan89's protection tools and start enjoying your game today — trust your own decisions.

Responsible Gambling FAQ

Frequently asked questions about responsible gambling

Yes, a deposit limit takes effect as soon as it is set, and the platform will reject any deposit that exceeds that limit. If you want to increase the limit, the change can only be made after the current period expires — not immediately. This is there to protect you.

After Self-Exclusion, you will not be able to play, but any remaining balance in your account can still be withdrawn. Contact customer support to confirm the withdrawal and arrange payment via KBZPay, Wave Money, AYA Pay, or CB Pay. The minimum withdrawal amount is 30,000 Ks.

Once the Time-Out period ends, you can log back in to myan89 normally if you feel ready to play again. However, rather than returning immediately, take a moment to check in with yourself before deciding. You can take another Time-Out or contact customer support to switch to Self-Exclusion.

Using the Time-Out tool, you can temporarily suspend your account for anywhere from 24 hours up to 30 days (one month). If you need longer-term protection, contact customer support to set up a long-term Self-Exclusion, where you can choose the date your account reopens.

You can reach us via 24-hour Live Chat on the myan89 platform or by emailing [email protected]. Our customer support team can assist you in Burmese with problem gambling concerns, setting limits, and arranging Self-Exclusion — do not hesitate to get in touch.

Parents and guardians should enable parental control software on their phones, tablets, and computers, use a strong password to protect their account from being accessed by others, and be careful not to let children see them playing. The myan89 platform carries out 21+ age verification, but parental protection is equally important.